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Frequently Asked Questions

1What's the difference between the Membership / Box Types?

The Standard Crate:


Interpreted Analogy: You are a Private First Class that just left Basic Training Boot Camp

The Standard Supply Drop gets you a monthly package delivery that focuses on Outdoor Survival Gear and EDC (Every Day Carry) items. Also included in these boxes are practical & incredibly useful items that are unique & simply awesome in their very own way! All gear is handpicked & tested by the Club Tac Team, which consists of: -U.S. Military Vets ( U.S. Navy Seal, U.S. Marines & U.S. Army Reconnaissance Scouts) - Survivalist Experts (Eagle Scouts & Off-Grid Professionals) -Technology Specialists – which is an amazing value in itself! We put a focus on quality and practicality, & there’s no doubt that you’ll love it.

These crates typically consist of 3-5 items & typically have a MSRP of $110.00 - $150.00 per package.


The Pro Crate:


Interpreted Analogy: You're a Sergeant that gets it done & doesn’t take crap for an answer.

This is the package of gear for those that are starting their bug out bag & want more beefier gear. This Supply Drop provides you with an amazing value & is an incredible upgrade from the Standard Supply Drop. It’s for those who are making a stockpile of gear & want to be prepared for anything that comes along in life. It's a great medium between the Standard & Premium Supply Drop. Everything from EDC, Outdoor Survival, Emergency Gear & Off-Grid items.

These crates typically consist of 4-7 items & typically has an MSRP ranging from $160.00 - $250.00 per package.


The Premium Crate:


Interpreted Analogy: You're a 1st Lieutenant that just got promoted to Captain. You don't have a picture frame of medals because you have a WALL of medals. You remember all your battles. You remember all your victories. Oh, that’s right… because you have no losses you raw dog sonofagun.

This is a truly incredible Supply Drop you should feel lucky to receive. Included is everything in the Pro & Standard Crates PLUS specifically handpicked (sometimes 1 of a kind) items that have been proven & tested by our team of Military & Survival Experts. These Premium & Specialty items are awesome enough to make any grown man cry, make your girlfriend think you’re hotter or make your wife think you're crazier. We ship bundled packages out with custom products you will not find in stores & some include concealed carry packs, performance swag, & other rare custom gear with a 100% preference for gear made in the USA. We know, there are a lot of gear choices out there & most of them are low in quality & performance.  We do the hard work, the trial & error, & perform countless numbers of testing to bring you the gear you expect.

These crates typically consist of 6-9 items & typically have a MSRP ranging from $300.00 - $415.00 per package.


The Legendary Crate:


Interpreted Analogy: You're a Colonel that was just promoted to General. You don’t’ have a wall of medals, you have a museum of medals. Other Officers salute you, then ask for your autograph. Victory is inevitable… You simply work on minimizing casualties to achieve flawless victories. Zombies would turnaround from your home driveway & run because THEY KNOW WHAT KIND OF GEAR YOU HAVE. You Sir… Are a Beast…. And the world salutes you.

Everything in the Standard, Pro, & Premium Crates + rare HARDCORE gear that you may never find, or be able to obtain in a lifetime-except from ClubTac. These crates are so rare, that we can only ship 4 a year. That’s it. These crates have gear that’s designed for covert-ops missions & have impressed former navy seals with what’s included. Due to the costs of these crates, they are very limited.

These Legendary Supply Drops typically consist of 14+ items & typically have a MSRP ranging from $700.00 - $1,000.00+ per package.

2When will my Supply Drop Box ship?

Crates are shipped the 5th and the 14th of the month. If you've placed your order between the 1st - 10th of the month, your crate will be shipped on the 14th of that month.

If you place your order after the 11th of the month, your crate will be shipped on the 5th of the following month.

3How will I know when my order has shipped, and how do I track my order?

Every time a crate ships out with your name on it, we will send you an email with tracking info along with a text message. So no worries there!

You can also receive notifications with the ClubTac app, which is available for free in the apple app store! From the free Club Tac app you can:

  • -Manage Your Subscription (upgrade/downgrade, pause, resume, change address, change billing info, etc…)
  • -Access the ClubTac RANK System (view your past unlocked ranks, view your current rank, view your upcoming locked ranks and their rank requirements)
  • -Access the ClubTac MEDALS (view your past unlocked Medals, view your current rank, view your upcoming locked ranks and rank requirements)
  • -Access the ClubTac ACHIEVEMENTS (view your unlocked Achievements, view your current rank, view your upcoming locked ranks and rank requirements)
  • -Access your last Crate received (View your last box items, descriptions, videos, & how to’s for each of the items included in your box. This is available immediately but is also available for you to review past boxes you’ve received!)

  • 4How do I pause or cancel my shipments or change my shipping address or information?

    When you subscribe to any of the levels, you create an account that you can log into & make changes to your account including updating shipping/billing information or pausing/canceling your auto-renewal.

    For fastest access, download the free Club Tac app from the Apple app store! From the App you can manage anything inside your account, watch how-to videos on gear & products, receive rank/achievement notifications, receive notifications when your ClubTac Supply Drop ships, get sneak pics of the latest gear hitting the market, visit the ClubTac Bunker to shop for your favorite gear & even get 1 on 1 questions with Navy Seals, Survivalist Experts & other knowledgeable U.S. Military Vets.

    With the ClubTac app, you’ll be more prepared and ready for anything! From the free Club Tac app you can:

  • -Manage Your Subscription (upgrade/downgrade, pause, resume, change address, change billing info, etc…)
  • -Access the ClubTac RANK System (view your past unlocked ranks, view your current rank, view your upcoming locked ranks and their rank requirements)
  • -Access the ClubTac MEDALS (view your past unlocked Medals, view your current rank, view your upcoming locked ranks and rank requirements)
  • -Access the ClubTac ACHIEVEMENTS (view your unlocked Achievements, view your current rank, view your upcoming locked ranks and rank requirements)
  • -Access your last Crate received (View your last box items, descriptions, videos, & how to’s for each of the items included in your box. This is available immediately but is also available for you to review past boxes you’ve received!)
  • Please Note: Pausing/Canceling your subscription only pauses/cancels the auto-renewal of the original term. It does not initiate a refund for the remainder of a term or the original order.

    5What if I have questions about my order?

    We take customer service seriously & treat Members like family. We will always have your back.

    We offer Phone Support, Text Support, Email Support, Social Media Messaging Support, and Live Chat Support. If you ever need to contact using any of those methods, you will receive a response from a REAL HUMAN.

  • Phone Support: 855-CLUBTAC (855-258-2822)
  • Text Support: 302-990-0604
  • Email Support: Support@ClubTac
  • Instagram: @clubtac
  • Facebook: @clubtac1
  • Someone in Brighton, CO subscribed: ClubTac Standard - Private First Class